Auntie Charo's Soapbox

How dare GPA complain about not having enough people to do their work then offer to call people before their bills are due to avoid being disconnected. Even banks don't call to remind you that your car payment or mortgage payment is due. In a perfect world....or a pie in the sky dream....give me a puff on that guys, that must be some strong stuff!!

Here's a copy and pasted story that appears on KUAM's website:
It's not exactly the phone call you'd like to receive. A call from the Guam Power Authority informing you that your power is going to be disconnected. Believe it or not, there are ratepayers who actually signed up for this type of service. The problem now, according to GPA Communications Director Art Perez, is that these customers haven't been updating their phone numbers, meaning other individuals may be getting notices of disconnection that aren't supposed to.

Perez said, "What's happening is customers aren't updating their contact numbers either or it goes to alternate numbers and in some cases that person that's the alternate point of contact who will receive 2 or 3 notices of disconnection even after they paid their bill."

Because of an increasing amount of wrong numbers in GPA's Automated Trouble Call System, the agency is asking for ratepayers who have signed up for the service to come in, bring an id, and your account number to update the phone number if it has changed.

The article isn't my problem. What is.....is that GPA would actually entertain calling people to remind them that they're going to be disconnected......yet....how many people actually pay their bills online then have to be charged extra so that GPA can get thier money on time.

Most people who can have a meter can darn well pay their bill before it's delinquent. Deadbeats shouldn't get more service than those who pay the bills when they get it. Once inawhile, we get stupid and forget to pay....but we're so embarassed that we dare not say that we could have had a call warning us to pay the bill.

I want Lord Sanchez and his minions to treat all rate payers equally....we should all have to pay our bills on time. We don't
and we're without the most expensive power in the world! Don't charge fees for those who want to pay promptly and play kiss butt for those rate payer divas that want to be reminded....in your dreamsk dude!

Oh yeah, don't come on Gibson's talk show and whine about not having enough money at GPA and waterworks and a half hour later, we listening to radio ads. What the hell is that about? You're (gpa and waterworks) are the only we can get water and power....who do you think you're advertising to....Unless the Feds(and they're not that crazy but I could be wrong) have asked you to advertise on their dime...you have no business advertizing....unless of course you want to get ahead a bit from the rumored coal generating for the shopping mall in Agana.

We've got some really strange people pretending to be financial experts....it's no wonder we're so screwed up!

So, rather than have your power or water turned off.....I say, first thing tomorrow, pick up the phone and call GPA and waterworks and ask them to remind you a few days before your bill is due.....if they're not cooperative, quote KUAM's story to them.